Lifestyle Planner
Job No:
N49765
Location:
Port Macquarie
- Permanent full time opportunities available
- Must have well developed skills in working with people with a disability and/or mental illness
- Supporting the Port Macquarie Region
The Company
At New Horizons you can discover your potential and make a difference. Through honest advice, collaboration and choice we help people to improve their wellbeing and reach their goals.
We've been at the forefront of innovation since we established the worlds first social enterprise in the mid '60's. Today we're a team of more than 900 people working together to enhance wellbeing.
The Opportunity
New Horizons is seeking passionate individuals that are keen to apply their enthusiasm, energy and outgoing personality in a leading Lifestyle Planner role. As a member of the Customer Engagement team, you will report to the Customer Engagement Manager and be instrumental in increasing our customers' engagement in the planning and delivery of their supports, whilst promote choice and providing exceptional customer service.
Your working days and hours are Monday to Friday from 8:00 AM to 4:30 PM.
Your responsibilities will include (but not limited to):
- Supporting team members and stakeholders by sharing knowledge, information and expertise
- Capturing and documenting customer information and ensure documentation is maintained
- Working alongside customers, their families and decision makers to increase participation and inclusion based on the customers goals and choices
- Developing new business opportunities to achieve customer acquisition targets
- Documenting clear and concise records, and submitting monthly reports
Skill and Experience:
- Experience in developing complex support plans
- Experience in Disability and Mental Health is considered as an advantage
- Experience in support facilitation/coordination
- Demonstrated planning, time management, organisational and problem solving skills
- A current NSW Driver Licence and own vehicle
- Willingness to travel between site locations and Regions as required
- Willingness to obtain an Australian Federal Police Check, Working with Children Check (WWCC) that meet New Horizons employment criteria prior to commencing with us
Rewards and Recognition:
If you're looking for somewhere to pursue your passion, apply your initiative and make a difference you could benefit from:
- Salary packaging of up to $15900+ in tax free pay per FBT year
- Professional development opportunities and secondments
- Internal and external learning and development opportunities
- Supportive corporate culture and working environment
- Leave loading and superannuation
- Long Service and Parental leave
- Employee Assistance Program providing counselling services
- Eligibility for our recognition program and celebration of service.
Click here to read more about how working at New Horizons supports you to discover your potential.
To Apply:
If you are interested in the position please complete the online application below. Your application must include a cover letter that identifies how your skill, ability and experience meets the key result areas of the attached position description.
Applications close 5pm on 31st of May 2017.
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